Privacy
This policy covers yesjaw.com, run by Formex Global (“we”).
What we collect
- When you order: your name, mobile number, email if you give it, delivery address, and what you bought.
- When you start checkout: your mobile number and cart, so we can help if the order doesn’t go through.
- When you review: your rating, your words, and the name you choose to show.
- Payments: handled by Razorpay. We never see or store your card, UPI PIN or bank password. We keep only the payment reference.
What we use it for
- Delivering your order and sending order updates by email, SMS or WhatsApp.
- Confirming cash-on-delivery orders, by OTP and sometimes a call or message.
- Issuing your GST invoice and keeping the records the law requires.
- Answering you when you write to us.
We don’t sell your details, and we don’t send marketing messages unless you’ve asked for them.
Who we share it with
- The courier, to deliver your parcel.
- Razorpay, to take payment.
- Our SMS provider, to send your OTP.
- Government authorities, when the law requires it.
Cookies
We use only essential cookies: one to keep your cart and checkout working, and one to remember your language. If we add analytics or advertising cookies later, we’ll update this page.
How long we keep it
Order and invoice records are kept for as long as tax law requires. Unfinished checkout details are deleted when they’re no longer needed.
Your choices
You can ask to see, correct or delete your details by writing to support@yesjaw.com. We may need to keep invoice records where the law says so.
Grievance contact
[Name of grievance officer], Formex Global, SF, Plot No RZ-26, Jain Colony Part-III, Uttam Nagar, New Delhi 110059. Email: support@yesjaw.com